Returns & Exchanges
At TreasureBox, we want you to love every piece you bring into your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package over any old shipping marks.
- 4.Ship and Refund
Drop off your package at any authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.